Dishwashers

• Minimum water pressure required is 500kpa
• Pressure limiting valve may be required in high pressure areas
• HOT water connection (65C Max) (not instantaneous, only 18lt per minute, need 30lt minute min)
• Drain at max height 150mm for gravity waste units

• Read the manual for model-specific requirements
• Contact a reliable chemical company for advice on suitable detergent and rinse aid connection
• Scrape all food scraps from plates prior to placing in the dishwasher
• Clean filters at the end of every day with hot soapy water.
• Wipe the inside of the dishwasher and the door seal to keep them clean
• Check your max clearance to avoid damage to rinse arms
• Do not overload the dishwasher to ensure best results
• Do not use sink detergent in dishwashers
• Use dishwasher descaler on a regular basis
• Brita filters are available to reduce polishing times

• Check power point is turned on and plug is inserted properly
• Check circuit fuse/breaker
• Check power button / start button has been pressed
• Check start button has been pressed
• Check door is fully closed

• Check if injector bolt inside tank is tight (normally found on inside front wall)
• Ask plumber to check all the connections
• Check for blockages in drain

• Check the unit is turned on and has a power supply
• Open and close the door firmly
• Check if the magnetic switch has fallen out inside door
• The door reed switch or magnet may need adjustment
• The dishwasher must be full of water first and at the correct temperature or the unit will not start

• Check the rinse cycle has finished before opening the hood (NB not all models have hoods)
• The door may have been opened after the wash cycle and the rinse cycle did not therefore finish
• Water temperature is too low and requires more time to heat

• Check fill hose is open and not kinked or crushed (e.g. at installation). Remove dishwasher to check and feed hoses back through when pushing the washer into place
• Check fill hose strainer (at the tap end of the hose)
• Check dishwasher tap in cupboard for water flow

• Check the plug is pulled out
• Check the drain for blockages
• Check drain hose is not kinked or crushed. Remove dishwasher to check and feed hoses back through when pushing back.
• Check if the sink drain spigot has been drilled out by your installer
• Check if filters are blocked - remove and clean if required

• Unblock breather pipe to pump with thin plastic tube (e.g. pen refill)
• Unblock wash arms: the back pressure can cause water to come out through the door

• Ensure that the correct quantity of dishwasher detergent is being used
• Ensure that commercial dishwasher detergent is being used and not ordinary sink detergent
• Check if water is up to required temperature
• Check if too much rinse aid is being used
• Avoid pre rinsing in soapy water using ordinary detergent

• Check drain plug is fitting correctly otherwise it will keep trying to fill
• Water temp may not be reached: check water is up to required temperature
• Check filters are clean
• Timer may be faulty, a technician may be required

• Check if there is enough water coming through to the unit
• Check if water pressure is too low- turn on a tap near the unit and if uncertain contact Fagor

• Check detergent quantity is correct with chemical supplier
• Check that both spray arms rotate freely and are not blocked by cutlery, pots & pans or other large items
• Check for food residue in WASH arms?
• Empty washer and refill with clean water, especially during busiest periods
• Check rinse-aid is being used - this is compulsory
• Check dishwasher is loaded correctly – refer to manual

Conveyor Washers

• Check there is power to the unit (check the lights are on)
• Check the basket has sufficient weight in it to contact the conveyor ie; plastic lids are too light
• Check limit switch on outlet bench is clear of baskets and not obstructed

Rinse Aid

• Detergent Pump (yellow) operates on rinse cycle

• Prime the rinse aid pump by pushing the screw (remove front panel first)
• Check the water pressure is strong enough: unit has a diaphragm that requires strong water pressure to draw up rinse aid
• If water pressure is not strong enough, remove pressure reduction valve or open up tap all the way
• Detergent Pump (yellow) also operates on rinse cycle

Cooking Equipment

• Remove and refit burner bodies and burner caps if not igniting
• Clean at regular intervals - refer to manual for model-specific details
• Always use genuine Fagor spare parts and not cheap copies to ensure longevity
• Fagor units have permanent pilots with flame failure fitted

• Distance of gas line from incoming meter can affect the flame strength -1.1kpa required (min) measured AT EACH appliance
• Number of appliances on manifold can reduce working pressure and affect burner performance
• Number of bends also reduces pressure and affect burner performance
• Only engage professional Gas technicians for installation.
• Tip: Add up total MJ required and ADD 25% for working total
• Add up total MJ required and ADD 25% for working total

• Electronic ignition is requiredare the lights on? Check for power to the fryer at the wall and if not at the circuit board
• Try resetting the unit – this is located behind upper control panel

• Check gas flow / regulator/ gas type etc
• For new installations, hold Pilot in to clear out excess air in line Check burner cap is sitting flat. (Lift off and refit)
• Check burner cap is sitting flat. (Lift off and refit)
• Check if gas is available and (for LPG) that the cylinder is not empty
• Use a match to light the pilot

• Check if extraction system is too strong and blowing flame away from thermocouple. Flame should just lick the thermocouple
• Check if "make up air" is forcing flame away from pilot
• Check if the thermocouple is faulty (technician only)

• When cool, clean food splatters after cooking by soaking
• LPG creates additional soot residue and require more attention when cleaning

• Ask a technician to clean out the injectors (may have slight Burr on nozzle)
• Adjust the regulator (up & down) while the unit has ALL flames in full position

Standard Ovens

• Static ovens (non fan forced) require diligence on the part of the chef and regular monitoring during the baking process will require rotation of the trays for even colouration.
• Please do not place any cooking dish / pan / bowl on the very base of the oven

• Sit controls "lock out" if two buttons are pushed at the same time - reset by blowing out the pilot and waiting for one minute

• Oven must always be used with the door closed
• Check if the door seal is broken

• Ensure oven is cleaned at regular intervals

Combi Ovens

• Cold water must be filtered to the unit
• Brita water filters are compulsory on all new Fagor combi ovens
• Waste in copper with tun dish (air break)
• Oven must be absolutely level (L-R & F-B)
• Check breaker rating - should be 10% above the actual required (can cause the breaker to trip out)

• Clean the oven every day – refer to the manual for model-specific information
• Pre-heat the oven prior to use
• Do not try to remove the heating elements for cleaning
• Do not place any cooking dish / pan / bowl on the bottom of the oven
• Do not cover the bottom of the oven with aluminium foil
• Do not spray cleaners directly onto the graphics/icons
• Only use a Fagor approved non-caustic cleaner

• Check your power supply at the unit, at the wall and at the circuit board
• Basic reset by turning power off and on
• Evolution units require 3 mins to empty and refill the boiler on start up, please be patient
• Refer to manual

• Check for tin foil wrapped around the fan or elements and if sae to do so, remove all obstructions
• Request a service technician

• Check thermostat setting
• Check recipe
• Check if trays are too close together and blocking air flow
• Combi ovens are very powerful and a slight variation to your recipe temperature of up to 20°C may be required
• Technicians check selector switch setting

• Check that the correct fan speed has been selected
• Technicians check thermostat setting
• Technicians check selector switch elements setting

• Check for uneven loading of trays or food that is not level
• Check door seal with paper, it should stick in door quite tightly
• Remove door latch spacers as necessary
• Adjust door closure over time by removing door latch spacers as necessary
• Ensure full power has been selected

• Oven must always be used with the door closed
• Check if the door seal is broken
• Check if the cooling fan is operating

• Ensure oven is cleaned at regular intervals

• HEP-10/21 - washing cycle will not work above 60c and must not be interrupted, built in safety device prevents use during cycle
• Manual emptying of boiler, hold SELECT & COOL DOWN for 5 seconds

• Empty boiler
• Add chemicals- it waits for you
• Refill with water
• Heat to 60°C
• Maintain for up to 120 minutes
• Empty boiler
• Refill boiler

• 24.6kw =24,600watts (divided) by 3 (phases) (divided) by 240v = 34.5 amps per phase

Refrigeration

• Check if the circuit breaker has been tripped off
• Check if the IT has tripped out on the multi power board
• Check if water has been spilt on the control module

• Clean dirt and dust off condenser coil
• Check for frozen/iced-up evaporator coil
• FDC unit may be obstructed: remove upper GN pans etc
• Check if the door switch has failed on an upright freezer